Portmone users can quickly and conveniently pay for Format24 internet services using a smartphone or computer. After the payment is processed, funds are usually credited to the provider's account within a few minutes. In some cases, the process may take up to 3 days, depending on how quickly the provider's bank processes incoming payments.
If the funds have not been credited, please locate the payment receipt that was sent to your email address after the online payment was completed and contact Portmone Customer Support. Our specialists will help locate the missing payment.
If your internet connection is not restored after paying for Format24 services, first make sure that the funds have been successfully credited to your account. You can check this in your personal account on the provider's website or by contacting Format24 Customer Support.
If the funds have been credited but internet access has still not been restored, please contact Format24 Customer Support. You should also contact them if the funds have not been credited to your account. In either case, you may be asked to provide a payment receipt confirming the transaction.
Yes, Portmone allows users to top up a Format24 account by bank card without a fee. To do this, you need to:
After that, you will be able to save on fees when paying utility bills, security services, internet provider services, mobile top-ups, transportation services, and TV services.
