To top up your Kyivstar mobile account, select the account top-up section, enter the Kyivstar phone number, specify the payment amount, and choose the card you want to use for payment. After that, the funds will be credited to your mobile account without a commission fee.
When topping up a Kyivstar account, subscribers automatically pay for mobile internet services.
The process of topping up another Kyivstar subscriber’s account via Portmone is the same as topping up your own mobile account. Instead of your own number, simply enter the phone number of another subscriber.
The most convenient way to top up a Kyivstar account from your phone is to use the Portmone mobile app, which is available for installation on Android and iOS devices.
If you topped up another subscriber’s mobile account by mistake, contact Kyivstar support via the special chat as soon as possible. Please note that a payment can only be canceled by the cashier or the payment terminal support service and only on the day the payment was made.
If a prepaid subscriber’s number was topped up, such a payment cannot be refunded.
You can activate a Kyivstar tariff after topping up your account in one of the following ways:
The standard commission fee for topping up Kyivstar mobile accounts by non-registered users is 2% of the payment amount, but not less than 3 UAH. Authorized users can top up their own number, if it is specified as a financial number, without a commission fee. All other Kyivstar numbers are topped up with a 2% commission fee (minimum 2 UAH).
Users who activate the “Month” tariff plan can top up any Kyivstar numbers without a commission fee.
Funds are credited to the mobile operator’s balance almost instantly after the payment is processed by the system.
