“ Transfer of funds between payment cards is a service that allows to transfer money from your card to another by the receiving card number, even if the two cards are from different payment systems. ”
You can make a transfer local currency between cards Visa, Mastercard or Maestro of any Ukrainian bank.
Commission for the transfer is charged from the Sender’s account along with the transfer amount and is only 1% + 5 UAH.
In 95% of transfers money are accrued not later than in 30 minutes and in other cases it takes – from 1 to 5 business days.
To use this service, please,:
Frequently asked questions and answers
3DSecure (Verified by Visa/Mastercard Secure Code) is a way to make use of payment cards in the Web safer. In most banks, it means confirmation of a transaction by entering a Single-use SMS password.
The commission fee is calculated and displayed on the screen automatically after you enter sending and receiving card details, as well as the amount of transfer. You will always know exact cost of transfer before you send it, therefore, there is no need to remember rates.
Most frequent reasons for rejection of transfer are the following:
Completion of transfer is to be checked on the receiving card (using the statement). В in case funds are transferred longer than expected, you can contact our support service to make inquiry or complain and demand arranging your transfer. In your complain, state transfer parameters — date, time, amount, card numbers (first 6 and last 4 digits of the card) of a Sender and a Receiver.
It is quite difficult to mistype a card number of a Receiver — the system checks card numbers using a certain algorithm and if you mistype one or several digits of the card number, you will immediately get notification that this card number does not exist. In case if you entered a wrong number of an existing card and the transfer was successfully made (you received notification that the transfer was successful) — it is impossible to make changes or recall a transfer.
It is impossible to recall a successful transfer.
If you have any questions about the payment please contact our Customer Support by phone (+380 44) 200 09 02 or via email: [email protected].