Quarterly receipt delivery by mail
With Portmone.com you have the option to receive receipts by mail every quarter to the address you specify. This way you have paper receipts confirming payments you made via Portmone.com. Receipts are delivered via Ukrposhta.
This service is paid (costs 10 UAH per quarter). However it is only offered for payment receipts for companies that require Portmone.com subscription fee. To receive other receipts for any chosen period you can use a paid service for single delivery.
Receipts delivered by mail are identical to the ones users can print out from Portmone.com Web site. The receipts are delivered with «Portmone» seal.
Quarterly delivery of receipts is an additional service that the user has to activate. To activate this service, please go to page «Receipts delivery»/«Periodic delivery». In this section just check the box «I want to receive receipts by mail», enter delivery address and check the companies you need receipts for.
Single (unscheduled) delivery of receipts
You can order single unscheduled delivery of receipts for any chosen period.
Delivery by Ukrposhta in Ukraine (delivery time 5-7 working days):
- up to 15 – 20 UAH;
- from 15 to 30 – 25 UAH;
- from 30 to 45 – 30 UAH etc;
Delivery by courier in Kiev (delivery time 1-3 working days): 45 UAH.
Urgent mail delivery of receipts is available only to registered users. The service must be activated in the section "Delivery of receipts / Urgent Delivery" by ticking "I want to receive receipts by mail" and selecting companies from which you would like to receive receipts.
* The system Portmone.com is not responsible for the messages not delivered to you in the event that you incorrectly indicated your mailing details, as well as through the fault of other organizations, including Ukrposhta.
Important note
All receipts that users can print from our Web site are approved by service providers in respective agreements between Portmone.com and these companies. According to these agreements, receipts are accepted as a legal confirmation of a payment. «Portmone» seal is not required.
Additional service for receipts delivery with «Portmone» seal is provided only to ensure your trust to the system. We assume that some of our customers will feel more secure about their payments once they have a receipt with Portmone.com seal in their hands. You will receive a receipt with stamp when directly contacting an Helpdesk system Portmone.com .
In case of any disputes the recipient of payment may contact Portmone.com Customer Support for explanations and confirmations, as well as your bank or a recipient bank.
