Delivery of receipts

Quarterly delivery of receipts

This service foresees the delivery of paper receipts, which confirm payments in Portmone.com system according to the quarter results. The receipts are delivered to the postal address specified by you. Delivery of receipts is carried out by Ukrpochta.

Delivery of receipts is an additional service. For its activation you should specify the postal address, to which the delivery must be carried out, and order this service in the personal user profile. This service is not provided to clients, who only replenish their balance at MTS company.

Receipts, delivered by Ukrposhta, are identical by appearances and content with the receipts which can be independently printed from the Portmone.com system site. Receipts are attested by the seal of Portmone company.

Service of postal quarterly receipts delivery is free of charge. For its activation you should go to the section «Delivery of receipts» — «Periodic delivery», enter the address to which you want the receipts to be delivered and select the option «I wish to get receipts by post».

One-time (unplanned) delivery of receipts

You can order one-time unplanned receipts delivery for any period chosen by you, for the duration of up to half a year. This service is paid. The cost of one-time unplanned delivery costs 10 UAH. (If the period is more than 6 months, the cost is increased for 10 UAH for each following 6 months) To order one-time unplanned delivery of receipts, you need to specify it in a section «Delivery of receipts / One-time». You have to enter the address, to which you wish the receipts to be delivered, a period, and choose companies, after that press the «Order» button.

An invoice for one-time unplanned delivery of receipts is billed at once, after ticking the «Deliver receipts by post» option. An invoice is placed in a section «Current accounts». Receipts will be sent to the specified address during 5 workings days after payment is done. Filling in the request for delivery of receipts please make sure to enter correct postal address. Portmone.com system is not responsible for the letters, not delivered to you in case if you specified your postal details wrong.

You should remember that Portmone.com system is not responsible for the letters, not delivered to you by fault of other organizations, including Ukrpochta.

Important note

The appearance of receipts which you can print out by your own from the site of Portmone.com system is approved by the companies-suppliers of services in the corresponding agreements, concluded between Portmone.com System and these companies. In accordance with these agreements receipts are accepted by the companies as legal confirmation of payment, therewith, seal of Portmone company on the receipts is not required. Additional service of delivery of receipts with the seal of Portmone company to the address specified by you is entered exceptionally to increase your trust to System. We suppose that a lot of our clients will feel quieter, if they receive the receipt attested by seal after implementing the payment.

By consideration of the controversial questions, organization-recipient of payments may turn for explanations and confirmations to the support service of Portmone.com system, as well as to your Bank or to the bank of receiving party.